Reviewing an application

Visit the Applications view of your Hiring Hub to review new applications, add notes for other managers, ask a candidate for more info, and more. When it comes time to update an application's status or invite a candidate to interview, you can do so from your Applications view or from within an application.

⭐️  Key info & quick actions

At the top of each application, you'll see key information like applicant name, full contact information, the role and store location they applied to, their candidate score based on your criteria for the role, their application source & date, any attached video cover letters or resumes, and more.

Below the quick info, the Résumé tab shows you an applicant's experience, education, availability, and skills (such as languages or certifications).

From the upper righthand corner, you can take a number of quick actions:

• Click Mark as... to update application status & track your hiring decisions
• Click Request more info to ask the applicant follow-up questions (or for documents/video)
• Click Interview to invite an applicant to interview in person or virtually
• Click the star icon to favorite an application & find it easily in the future
• Click the note icon to add a note, visible to other managers with job access
• Plus, print, download, transfer, or share this application via email

🗣️  Application answers

The second tab, Answers, shows you how the applicant has responded to any screening questions you have set up for the role. Their answers show up in purple.

Submit a request for more info? Once the applicant responds, you'll see their replies in the Answers tab as well.

📝  Application notes

The third tab, Notes, shows a trail of how your team has interacted with this application so far, including status changes, follow-up info requests, and interview invitations.

You can also add text notes for your other managers here – helpful for teams with a more collaborative hiring process. To add a note, click the sticky note icon in the top right corner of the application.

🕙  Application history

Sometimes a candidate likes your brand so much that they apply to multiple jobs, multiple locations, or both. While that's flattering, it can be hard to manage all those applications.

If a candidate has applied multiple times to jobs at your company, you'll see a fourth tab, Application history, on their applications. Easily view how many times a candidate has applied, how their candidate score has changed over time, and what your team's past decisions have been.