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  2. Employer Help
  3. Managing applications

Reviewing applications

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by Irène
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The Applications page is your HigherMe home base. When you get a new application, this is where it will appear. Whether you want to view application details, archive an application, mark its status, ask a candidate for more info, or invite a candidate to interview, the Applications page is your jumping off point.

Click on an applicant's name to open their full application.

Key information

In the top left, you'll see key information about the applicant, such as:

example application header.png

 
  • Name
  • Application date
  • Application status (e.g., "New," "Contacted," etc.)
  • Address, email address, and phone number
  • FitScore (a calculation of how well this application matches your criteria for the role)
  • The role and store location they applied to
  • The source of the application (e.g., Indeed, direct traffic)

Quick actions

You can move through your list of applications using the Previous and Next buttons in the top right. Below these, you'll see several quick action buttons, such as:

Screenshot

  
  • The printer icon 🖨️ to print off the application.
  • The down arrow 📥 to download the application.
  • The sticky note 📝 to add a note to their application.
  • The right arrow ➡️ to share the application via email.
  • Set an application status from the Mark as... menu.
  • Invite an applicant to interview by clicking on Interview.

You can also Request more info if the application was incomplete or if you need more information to make a decision. This will prompt the candidate to resubmit the app with any missing info. Learn more here!

Application components

Application content falls into three tabs:

Screenshot 2023-09-13 at 4.28.36 PM.pngScreenshot 2023-09-13 at 4.32.22 PM.pngScreenshot 2023-09-13 at 4.32.56 PM.png

 

The Resume tab shows you an applicant's experience, education, availability, and skills (such as languages or certifications). In the top right corner of the Resume tab, you may also see that they have attached a resume document or a video cover letter (depending on your settings).

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The Answers tab shows you how the applicant has responded to the screening questions you have set up for the role. Their answers show up in purple.

example application notes.png

 

The Notes tab shows a trail of how your team has interacted with this application so far, including status changes and interview invitations. You can also add text notes for your other managers here, which can be helpful if you have a collaborative hiring process. To add a note, click the sticky note icon in the top right corner of the application.

Amazing! Now that you have looked over an application, get acquainted with our application statuses and start hiring!