NEW! Automate first-round interviews with HigherMe's own NextMatch AI. NextMatch AI conducts short, voice-based interviews with your applicants, helping you screen candidates faster – before you even pick up the phone.
How does it work? To start, you'll enable NextMatch AI and add NextMatch questions to your jobs. This will shape the contents of the AI interviews and the summaries you'll receive after. Then, you'll invite candidates to AI interviews from your Hiring Hub – each interview consumes 1 credit. We'll notify the candidates and they'll complete a quick call with our AI to gather essential information based on the questions you set up. When an interview is done, you'll receive a concise, easy-to-digest summary. Read more below!
| ⚙️ Your NextMatch AI settings |
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Company admins can enable NextMatch AI for users across their organization. To turn it on, log into HigherMe and open the Settings page, then scroll down to the NextMatch AI tab. Toggle on the slider at the top of the General tab. On this same page, you can adjust other NextMatch settings for your organization:
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Each AI interview consumes 1 credit and each credit costs $2.00. Credits are only deducted for completed interviews – so canceled or expired invites do not consume credits. Credit purchases will appear as a line item on your next HigherMe invoice. Company admins can refill credits incrementally from this page or they can turn on credit auto-replenishment. Automatically refilling credits helps keep this tool available to managers with no interruption if credits run low! You cannot send AI interview invitations past the number of credits in your account. |
| 💬 Adding AI questions to a job |
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To add AI questions to a job, open the job and select the NextMatch AI tab. You will see a list of pre-set questions to choose from – or you can create your own! Each job can have up to 10 questions (for 10 minutes of total interview time). Each question (pre-set or custom) will be automatically tagged with one of the following labels: job-specific, availability, transportation, work eligibility, and custom. This helps organize the summary you'll receive at the end of every AI interview! Reorder, edit, and remove questions from your list, then save your changes to the job. |
| 👋 Sending an AI interview invitation |
| Send invitations to candidates directly from your Shortlist in your new Hiring Hub. Just locate the candidate you want to interview and click on the little stars ✨ next to the Interview button and status menu! |
| Once you have invited a candidate to an AI interview, they will receive an email and/or text message with a link to start their interview. Their invitation will auto-expire after 1 week. |
| 📝 Reviewing an AI interview summary |
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Once the candidate has completed their AI interview, they'll appear in your Shortlist with the green label "AI interview completed." Click the little stars by their name to view an interview summary broken down by category along with their responses to your NextMatch questions. You can even read a transcript or listen to a recording of the call! |
| From there, it's up to you: what's the next step in this candidate's journey? Invite them to a second interview with a hiring manager, update their status, request more info, and more – all from your new Hiring Hub! |
Curious to try NextMatch AI but don't see it in your account? Please reach out to your Company admin or to friends@higherme.com for help getting started. NextMatch is only available in English at this time.