Contacting HigherMe

by Irène

Can't find what you're looking for in our Help Center? Contact us!

Our team is available for full support Monday-Friday from 10:00 am EST - 6:00 pm EST. On the weekends, we're available to support you via email.

There are several ways to contact Support. First, log in and click on the blue question mark located on the bottom left of your screen.   Screen_Shot_2022-01-11_at_11.25.25_AM.png

Type in your question and our support widget will suggest articles that might help. If this doesn't solve your issue, click on Get in touch. We'd love to hear from you!

Live chat

Have a quick question? Live chat with a member of our Support Team – the same people you'd reach by call or email. Here are some things you might want to chat with us about:

  • Reporting website issues
  • Questions about using HigherMe
  • Help finding resources

Send us an email

You can email us anytime by clicking on Leave us a message.

We'll respond to your message 7 days a week and within 24 hours – usually much faster! Email is great if you need to ask us something that requires a lot of detail. Some examples might be:

Request a call back

Sometimes you just need to talk to someone. Request a call from our Support Team by clicking on Request a call back.

Some good reasons to call:

  • Help navigating the website 
  • Job post best practices
  • Questions about our range of services

Look forward to hearing from you soon!