Average Response Time

by Irène

Trying to optimize your hiring process? Take a look at your Average Response Time! Average Response Time is a metric for how quickly you are connecting and communicating with your applicants.

HigherMe calculates Average Response Time based on several factors. A location's ART takes into account when a manager:

  • Invites an applicant to interview via HigherMe
  • Clicks "Show contact info" within an application
  • Marks an application's status as Rejected

Average Response Time is calculated on a location level, so each of your locations will have its own ART. A location's ART is displayed under the other application metrics on your Jobs page:

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Remember, the more you use application statuses, the better your applicants' experience will be! Actively using application statuses also greatly increases your chances of getting a "Responsive employer" badge on Indeed. Read more about application statuses here.