Integrating with Checkr

HigherMe partners with Checkr, a modern background check platform, to make screening candidates even more efficient! Once set up, background checks can be initiated at any point in your hiring pipeline — no onboarding required.

Note that you must have admin-level permissions to activate the integration.

⚙️ Setting up Checkr

Head to your HigherMe Integrations page and click the Checkr thumbnail. The setup process depends on whether you already have a Checkr account:

👍 I already have a Checkr account

1. Click Authenticate on the Checkr thumbnail.
2. Sign in with your existing Checkr credentials.
3. Email [e-mail] to enable your integration — this is the final required step!

🆕 I need to create a Checkr account

1. Click Authenticate on the Checkr thumbnail.
2. Complete the steps on the landing page to enter your company information and create your account.
3. You'll be asked for payment info — there's no cost to set up an account, Checkr only charges for checks you actually run. You can update payment details at any time.
4. You'll see the default background check packages included in your account. These can be customised — reach out to Checkr directly to adjust them.
5. Checkr will email you to confirm your account is being set up — allow up to 3 business days.
6. Once ready, you'll receive login credentials by email. Head back to the HigherMe Integrations page and authenticate with these credentials.
7. Email [e-mail] to enable your integration — this is the final required step!

🔍 Running a background check from the pipeline

Once your integration is enabled, you can run a background check on any candidate directly from the Hiring Hub — at any stage in your pipeline.

From the Hiring Hub:

1. Open the job in your Hiring Hub and find the candidate in any pipeline tab (Applied, Shortlisted, Interviewing, etc.)
2. Click Actions on their row and select Run background check.
3. Select a screening package and confirm — Checkr will reach out to the candidate directly to complete their check.

The candidate will have a few days to start and complete their check before the link expires. 🕙 If it expires, you can send them a new link from your Checkr dashboard.

✅ Running a background check during onboarding

Background checks can also be kicked off as part of the onboarding flow.

During onboarding:

1. When you invite a new hire to onboard, the Applicant info tab will have a place to add a background check.
2. Complete the remaining tabs to submit your onboarding invitation.
3. The candidate will be prompted to complete the background check as part of their onboarding flow.

The candidate will have a few days to start and complete their check before the link expires. 🕙 If it expires, you can send them a new link from your Checkr dashboard.

👀 Checking the status

Once complete, you can see a candidate's background check status in the Screenings column of the Onboarding tab in your Hiring Hub.

Typically, only Company admins can review and approve background checks in Checkr. You can add more users directly in your Checkr account to give them access — just note they'll still need the appropriate HigherMe permissions to finalize an onboarding employee.

Questions? Reach out at [e-mail].