1. HigherMe
  2. Employer Help

Employer Help

Getting Started

  • HigherMe Referral Program

    Refer a friend and get $100 off your HigherMe subscription when your referral signs up! How can I refer a f...

    Shelby Burke
  • Contacting HigherMe (For Employers)

    Can't find what you're looking for in our Help Center? 🧐 Contact us! We're happy to help! Our team is avail...

    Irène
  • HigherMe Lite Training Guide (A&W)

      The ability to post your positions directly on the A&W Career site is here! 🎉 As independent employers, ...

    Shelby Burke
  • HigherMe Lite Training Guide (Tim Hortons)

    The ability to post your positions directly on the Tim Hortons career site is here! 🎉 As independent emplo...

    Irène
  • Can't see your jobs on Indeed? 😧

    You may need to contact Indeed to set HigherMe as your preferred primary source of job postings and to veri...

    Shelby Burke
  • Why can't I find my jobs on Indeed?

    Indeed has a strict algorithm that will block duplicate job postings or require certain jobs to be "sponsor...

    Shelby Burke
See all 13 articles

Job Posts and Templates

See all 16 articles

Screening Tools

  • Screening Questions: What's the deal? 👀

    We're always thinking of ways to increase application volume, but what if the real problem is that we're ju...

    Shelby Burke
  • Can I set HigherMe to automatically reject unqualified candidates?

    Yes! With our knock-out question feature, you are able to set HigherMe to automatically reject unqualified ...

    Shelby Burke
  • Video Cover Letters 🎥

    Get to know your candidate's personalities a little more with our Video Cover Letter feature! This tool al...

    Shelby Burke
  • Editing: Job Availability

    Hiring for specific shifts is very common! With our Job Availability grid, you can identify candidates that...

    Irène
  • Edits: Screening Questions

    Screening Questions are where you can have the biggest impact on your candidate's FitScore and application ...

    Shelby Burke
  • FitScore 💪

    One of the most unique features HigherMe offers is our FitScore which lets you use proven data to choose yo...

    Shelby Burke

Managing your Candidates

  • What Emails Are Automatically Sent To Applicants?

    Applicants receive different emails in different situations. They receive emails during their interview pro...

    Shelby Burke
  • How Often Should I Log Into HigherMe?

    Everyday! ✨ BUT, if you do not want to log into HigherMe every day (even though expedience can go a long wa...

    Shelby Burke
  • How does the "Request More Info" button work?

    The Request More Info button can help provide you with missing information from a canddaite. When you click...

    Shelby Burke
  • Reviewing Applicants

    The Applications page is the first page you see when you log in to HigherMe. This is where you can view and...

    Shelby Burke
  • Applicant Profiles 🧑‍💻

    Sometimes a candidate likes your brand SO MUCH that they will apply to multiple jobs, multiple locations, o...

    Shelby Burke
  • Applicant Statuses ✅

    HigherMe allows you to track applicants throughout the hiring process, and quickly filter through Applicant...

    Irène
See all 7 articles

Interview Scheduling

  • Multiple Rounds of Interviews 💼

    You might find it helpful to meet with the applicant more than once! If you are interested in doing so, fol...

    Shelby Burke
  • Interview Scheduling: Overview

    So, you've found some great candidates and you're ready to interview them? Let's do this! Before you can in...

    Shelby Burke
  • Can I host group interviews? 🤔

    Yes! From your INTERVIEWS page, you can edit your schedule to allow for multiple applicants to attend the ...

    Shelby Burke
  • Can I sync interviews with my calendar? 📆

    Yes! HigherMe can sync with iCal, Google Calendar, Outlook, and Yahoo.   To add your calendar, simply selec...

    Shelby Burke
  • How do I add/remove interview times? 📆

    Changes to your schedule can be made anytime! + TO ADD INTERVIEW TIMES: 1. From your INTERVIEWS page, selec...

    Shelby Burke

Employee Onboarding

Reporting

  • What are Exports? 📈

    Exports help you gain actionable insights and make informed business decisions by creating your own persona...

    Shelby Burke
  • Average Response Time ⏰

    Average Response Time is a metric that can be used to optimize your hiring process like how quickly you are...

    Shelby Burke
  • Adding tracking links to your postings 🔗

    If you've ever wanted to post your jobs outside of HigherMe and track if candidates are coming from that so...

    Shelby Burke
  • Reporting Overview 📈

    The REPORTS tab provides you with deeper insights into how candidates are finding you, where the best poten...

    Shelby Burke

Talent Pool & HigherMe Reach

  • Talent Pool: Finding Top Talent 🕵️

    Talent Pool is a robust database of active job seekers looking for their next opportunity and waiting for Y...

    Shelby Burke
  • Talent Pool - Contacting a Candidate 👋

    Found someone you think might be your next all-star employee? 🤩 Great! 1. Select the Contact button beside ...

    Shelby Burke
  • Talent Pool: Credits 💰

    If you have Talent Pool access as a part of your subscription, you will receive a set number of CREDITS ev...

    Shelby Burke

Text-to-Apply

  • What is Text-to-Apply?

    Text-to-Apply gives job seekers in your community a way to start applying to your jobs faster, right from t...

    Shelby Burke

Settings and Notifications

Work Opportunity Tax Credit (WOTC)

  • Work Opportunity Tax Credits (WOTC)

    The Worker Opportunity Tax Credit (WOTC) is a federal grant program available to employers for hiring indiv...

    Shelby Burke

Partners and Integrations

Frequently Asked Questions

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