Getting started

  • Quick-start guide

    Whether you're just getting started with HigherMe or coming back from a hiring hiatus, you've come to the r...

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  • Signing up with HigherMe

    Interested in using HigherMe to find and hire top talent in your area? Contact our Sales team at sales@high...

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  • Contacting HigherMe

    Can't find what you're looking for in our Help Center? Contact us! Our team is available for full support M...

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  • Where are my jobs posted?

    When you post a job on HigherMe, we help spread that job far and wide to help you get top candidates from a...

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Your account

  • Roles and permissions

    HigherMe offers a default set of roles and suggested permissions that you can customize to fit your company...

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  • Updating manager access

    If you have admin-level permissions, you'll be able to add and edit managers and update their permissions f...

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  • Your notification settings

    Take control of your inbox by updating your notification settings on HigherMe! Click on your portrait in th...

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  • Your billing information

    Log into our Billing portal to view your subscription plan, view or update the card on file, download previ...

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  • Pausing your account

    Hiring needs change! If you need to pause or cancel your subscription, we understand. Maybe you're fully st...

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Creating a job post

  • Hiring statuses

    Hiring status determines whether your job post is visible and where. Hiring status does not affect your sub...

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  • Writing a great job posting

    Large platforms like Indeed have job posting policies you should be aware of in order to stay compliant and...

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  • What is a job template?

    Want to edit a job posting? There are two ways to make edits: Edit the job posting on the template level: ...

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  • Adding a new template

      What is a job template? Think of a job template as the blueprint for your job postings. Job templates all...

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  • Editing a job at a specific location

    Want to edit a job posting? There are two ways to make edits: Edit the job posting on the template level: ...

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  • Duplicating an existing job

    You can easily copy an existing job template if you want to use it for another location, or modify the info...

    Shelby Burke
See all 8 articles

Screening tools

  • Screening questions

    Screening questions are an optional but useful part of a job template. They allow you to get a sense of who...

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  • Pre-screen with FitScore

    FitScore is our customizable ranking system that uses proven data to highlight your top applicants. When a ...

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  • Auto-reject with knockout questions

    Have a hiring dealbreaker? Set up a knockout question to automatically weed out applications that don't mee...

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  • Video cover letters

    Want to add an extra splash of personality to your application process? Our video cover letter tool allows ...

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Managing applications

  • Reviewing applications

    The Applications page is your HigherMe home base. When you get a new application, this is where it will app...

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  • Application statuses

    Application statuses are the easiest way to track applicants through the hiring process. Quickly mark where...

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  • Reviewing applicant profiles

    Sometimes a candidate likes your brand so much that they apply to multiple jobs, multiple locations, or bot...

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  • Archiving applications

    We introduced application archiving in 2023 as a way to help you manage your older applications and make yo...

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  • Requesting more info

    Did you get an application that seems interesting but you still have some unanswered questions? Maybe the a...

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  • What emails do applicants receive?

    Have you ever wondered what applicants see when you invite them to interview, offer them a job, or reject t...

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Reaching new applicants

  • Boosting your jobs on HigherMe

    Do you have a role you're struggling to fill? Maybe you want to make sure your postings get seen by a wider...

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  • Text-to-Apply

    Speed up your recruiting process with Text-to-Apply! With a quick text or a QR scan, job seekers in your co...

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  • Boosting your jobs on Indeed

    We’re excited to introduce Appcast, a new way to boost your jobs to Indeed and other job sites! You can rea...

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  • Finding your jobs on Indeed

    When you turn a job to "active" on HigherMe, that job will be automatically posted on Indeed within 24 hour...

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  • Where can I grab my company careers page link?

    Want to share your HigherMe company careers page link with potential applicants? Or maybe you want to post ...

    Shelby Burke
  • Craigslist pricing

    Want to boost your job ad on Craigslist? We can help! Craigslist pricing varies by location. Find your loca...

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See all 7 articles

Scheduling interviews

  • Scheduling an interview

    You've found some great candidates and you're ready to interview them. Let's get into it! Add your availabi...

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  • Managing your interviews

    If you've already set up your availability and invited a candidate to interview, you might be wondering how...

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  • Limiting interview no-shows

    Interview absences are certainly frustrating, especially if you have cleared time out of your day to meet a...

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Onboarding new hires

  • Reviewing your new hire's onboarding

    After your new hire has completed their portion of the onboarding flow, you will receive an email that they...

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  • Setting up your onboarding documents

    Paperwork – it's part of any onboarding process. But with HigherMe's Paperless Onboarding feature, completi...

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  • Onboarding your first candidate

    So you've signed up for our paperless onboarding service. That's amazing! We made this guide to help you ge...

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  • Manually onboarding a candidate

    Walk-in candidates can be a great source of applicants and you may be ready to hire on the spot!  You can ...

    Shelby Burke
  • My candidate can't access their onboarding

    Sometimes applicants have trouble accessing their onboarding paperwork either because they are logged into ...

    Shelby Burke
  • Troubleshooting onboarding

    Mistakes happen! That's okay. We're here to help with a couple tips and tricks to ensure that you and your ...

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Your hiring data

  • Reporting tools

    Want more information on how your job postings are performing? Maybe you need to double-check your EEOC com...

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  • Exporting tools

    Need to export your active employees into your payroll system? Maybe you want to audit manager logins or tr...

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  • Average Response Time ⏰

    Average Response Time is a metric that can be used to optimize your hiring process like how quickly you are...

    Shelby Burke
  • Adding tracking links to your jobs

    Do you need insight on where your candidates are coming in from? Your sourcing report already shows you an ...

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Partners and integrations

  • Integrating with E-Verify

    E-Verify is a web-based system that allows employers to confirm their employees' eligibility to work in the...

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  • Integrating with 7shifts

    At HigherMe, we’re committed to helping you hire the best employees, but we know that is just one piece of ...

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  • Integrating with Checkr

    HigherMe partners with Checkr, a modern background check platform, to make screening and onboarding new hir...

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  • Setting up the Chick-fil-A payroll integration

    HigherMe partners with VendorBridge, Chick-fil-A's payroll service provider, to give you a seamless and int...

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  • Troubleshooting the Chick-fil-A integration

    At HigherMe we work hard to make your onboarding process seamless and straightforward. But from time to ti...

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FAQ

  • Refer us to a friend!

    We're so happy you love HigherMe! That's why we've launched a new referral program: share us with your frie...

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  • How do I get more applicants?

    Hiring in today's climate is tricky! We're here to help suggest ways to attract more qualified candidates a...

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  • HigherMe troubleshooting tips

    We do everything we can to ensure that HigherMe works wherever you are, whenever you need it. Of course, t...

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  • Troubleshooting Indeed visibility

    For new clients: Indeed has policies against job postings that might be fraudulent or duplicates. This can ...

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  • Troubleshooting location issues

    Why do my jobs look farther away than they are? Your phone or computer settings might distort how far away ...

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  • Work Opportunity Tax Credits (WOTC)

    The Worker Opportunity Tax Credit (WOTC) is a federal grant program available to employers for hiring indiv...

    Shelby Burke
See all 10 articles