Getting Started

  • Contacting HigherMe

    If you can't find what you're looking for here in our Help Center, we're here to help! Our team is availabl...

    Amelia Mehaffey
  • How Can I Sign Up with HigherMe?

    If you are a new client interested in using HigherMe to find top talent, please contact our sales team at s...

    Amelia Mehaffey
  • Hiring Success with HigherMe: Top 5 Tips

    Welcome to HigherMe! Now that you've joined us, let’s make sure you get the most out of HigherMe's powerful...

    Elysa Ericsson
  • Preview your Job Posts

    You can easily preview your job posts by clicking on the Job Title from the Locations page. This will take ...

    Amelia Mehaffey
  • Managing Your Job Posts

    The Locations tab in your account is where you can find a link to your job post previews, and manage the Hi...

    Derek Williamson
  • Where are my jobs posted?

    One of the great things about HigherMe is the ability to quickly turn your jobs on and have them shared acr...

    Amelia Mehaffey

Job Posts and Templates

  • Boosting your Job with Paid Sponsorships

    Let's face it, some jobs are just hard to find candidates for. Here you are with a great, well-paying oppor...

    Amelia Mehaffey
  • Controlling Your Job Posts with Templates

    What are Job Templates? Job Templates are a way to manage your job post content across all of your location...

    Amelia Mehaffey
  • How do I edit my jobs?

    If you have the correct user permissions, you edit your jobs at any time from your Admin Dashboard in Highe...

    Amelia Mehaffey
  • Job Template Details

    HigherMe Job Templates is a tool that allows you to control consistent job posts across your organization. ...

    Amelia Mehaffey
  • How to Write a Great Job Posting

    A great job post will inform and entice a candidate. It is both a place to advertise the perks of working f...

    Amelia Mehaffey

Screening Tools

  • Video Cover Letters

    Want to get to know your candidates before you even make a first phone call? It’s easy with our Video Cover...

    Amelia Mehaffey
  • Job Availability

    Hiring for specific shifts is very common. With our Job Availability grid, you can identify candidates that...

    Amelia Mehaffey
  • Job Questions

    Job Questions is where you can have the biggest impact on your candidate FitScore and application process. ...

    Amelia Mehaffey
  • FitScore

    One of the most unique features of HigherMe is our FitScore which lets you use proven data to choose your n...

    Amelia Mehaffey

Managing your Candidates

  • Reviewing Applicants

    Applicants is the first page you see when you log in and also where you view all candidates for your roles....

    Derek Williamson
  • Applicant Profiles

    Sometimes a candidate likes your brand SO MUCH that they will apply to multiple jobs, multiple locations, o...

    Amelia Mehaffey
  • Applicant Statuses

    HigherMe allows you to track applicants throughout the hiring process, and quickly filter though Applicants...

    Derek Williamson
  • Notes on Candidates

    Adding Notes on candidates is a great way to help highlight important facts or questions you have for them....

    Derek Williamson

Interview Scheduling

  • Interview Scheduling Overview

    So, you found some great candidates and you're ready to interview them? HigherMe's interview scheduling to...

    Amelia Mehaffey
  • Are group interviews supported?

    Yes! You can enable multiple interviews to be scheduled under the same time slot. When updating your inter...

    Derek Williamson
  • Can I sync interviews with my calendar?

    Yes! HigherMe can sync with your iCal, Google Calendar, Outlook, or Yahoo calendar application. To add your...

    Derek Williamson
  • How do I add/remove interview times?

    Changes to your schedule can be made at any time, and applicants only see your most current schedule.  On y...

    Derek Williamson

Reporting

  • Reporting Overview

    The Reports section provides you with deeper insights into how candidates are finding you, where the best ...

    Derek Williamson

Talent Pool

  • Talent Pool: Finding Top Talent First

    Welcome to Talent Pool!  Talent Pool is a robust database of active job seekers looking for their next oppo...

    Derek Williamson
  • Contacting a Candidate

    Found someone you think might be your next all-star employee? Great! Select the pink Contact button beside...

    Derek Williamson
  • When are Contact credits used?

    If you have Talent Pool access as part of your subscription, you will receive a set number of Credits or C...

    Derek Williamson

Text-to-Apply

  • What is Text-to-Apply?

    Text-to-Apply is a great way to reach job seekers in and around your business, or elsewhere in the communit...

    Derek Williamson
  • Where should my Text-to-Apply materials be placed?

    The more people who see your Text-to-Apply materials, the more people who will apply! We recommend placing ...

    Derek Williamson

Settings and Notifications

Worker Opportunity Tax Credits (WOTC)

  • WOTC Overview

    The Worker Opportunity Tax Credit (WOTC) is a federal grant program available to employers for hiring indiv...

    Derek Williamson

Partners and Integrations

  • 7shifts

    At HigherMe, we’re committed to helping owners and operators hire the best employees, all while saving time...

    Amelia Mehaffey

Frequently Asked Questions