Employer Help
Getting Started
-
Does HigherMe have a referral program?
Refer a friend and get $100 off your HigherMe subscription when your referral signs up! How can I refer a...
-
Contacting HigherMe (For Employers)
If you can't find what you're looking for here in our Help Center, we're here to help! Our team is availabl...
-
Quick-start / Quick-return Guide
If you're just getting started with HigherMe, or recently returning from a long hiring hiatus, then you've ...
-
How Can I Sign Up with HigherMe?
If you are a new client interested in using HigherMe to find top talent, please contact our sales team at s...
-
Hiring Success with HigherMe: Top 5 Tips
Welcome to HigherMe! Now that you've joined us, let’s make sure you get the most out of HigherMe's powerful...
-
Preview your Job Posts
You can easily preview your job posts by clicking on the Job Title from the Locations page. This will take ...
Job Posts and Templates
-
Boosting your Job with Paid Sponsorships
Let's face it, some jobs are just hard to find candidates for. Here you are with a great, well-paying oppor...
-
How do I add a new job to my account?
If you would like to add a new job or location, please head on over to your Jobs page. From there, you shou...
-
Controlling Your Job Posts with Templates
What are Job Templates? Job Templates are a way to manage your job post content across all of your location...
-
How do I edit my jobs?
If you have the correct user permissions, you edit your jobs at any time from your Admin Dashboard in Highe...
-
Job Template Details
HigherMe Job Templates is a tool that allows you to control consistent job posts across your organization. ...
-
How to Write a Great Job Posting
A great job post will inform and entice a candidate. It is both a place to advertise the perks of working f...
Screening Tools
-
Video Cover Letters
Want to get to know your candidates before you even make a first phone call? It’s easy with our Video Cover...
-
Job Availability
Hiring for specific shifts is very common. With our Job Availability grid, you can identify candidates that...
-
Job Questions
Job Questions is where you can have the biggest impact on your candidate FitScore and application process. ...
-
FitScore
One of the most unique features of HigherMe is our FitScore which lets you use proven data to choose your n...
Managing your Candidates
-
Reviewing Applicants
Applicants is the first page you see when you log in and also where you view all candidates for your roles....
-
Applicant Profiles
Sometimes a candidate likes your brand SO MUCH that they will apply to multiple jobs, multiple locations, o...
-
Applicant Statuses
HigherMe allows you to track applicants throughout the hiring process, and quickly filter though Applicants...
-
Notes on Candidates
Adding Notes on candidates is a great way to help highlight important facts or questions you have for them....
Interview Scheduling
-
Interview Scheduling Overview
So, you found some great candidates and you're ready to interview them? HigherMe's interview scheduling to...
-
Are group interviews supported?
Yes! You can enable multiple interviews to be scheduled under the same time slot. When updating your inter...
-
Can I sync interviews with my calendar?
Yes! HigherMe can sync with your iCal, Google Calendar, Outlook, or Yahoo calendar application. To add your...
-
How do I add/remove interview times?
Changes to your schedule can be made at any time, and applicants only see your most current schedule. On y...
Reporting
-
Average Contact Time
Average Contact Time and Average Response Time are the two metrics that can be used to measure your hiring ...
-
Adding tracking links to your postings
If you've ever wanted to post your job outside of HigherMe but wanted to know if your candidates are actual...
-
Reporting Overview
The Reports section provides you with deeper insights into how candidates are finding you, where the best ...
Talent Pool
-
Talent Pool: Finding Top Talent First
Welcome to Talent Pool! Talent Pool is a robust database of active job seekers looking for their next oppo...
-
Contacting a Candidate
Found someone you think might be your next all-star employee? Great! Select the pink Contact button beside...
-
When are Contact credits used?
If you have Talent Pool access as part of your subscription, you will receive a set number of Credits or C...
Text-to-Apply
-
What is Text-to-Apply?
Text-to-Apply is a great way to reach job seekers in and around your business, or elsewhere in the communit...
-
Where should my Text-to-Apply materials be placed?
The more people who see your Text-to-Apply materials, the more people who will apply! We recommend placing ...
Settings and Notifications
-
What do candidate emails look like?
If you would like to see what the HigherMe rejection, application submission, and other emails look like, p...
-
User Role Permissions
Here is a brief overview of each user permission, and what restrictions each role comes with. Each category...
-
Have a feature request? (For Employers)
We're recently launched our new employer feature request board. You can vote on popular suggestions we've r...
-
Troubleshooting Email Deliverability
If you're ever wondering why you aren't receiving emails from HigherMe, then you've come to the right place...
-
Changing your Settings
Settings allow you to set your preferences on communication. This is where you can toggle when you get noti...
-
Settings & Administration of HigherMe
Settings is found in the upper right hand corner under the profile photo. On mobile or smaller screens, thi...
Partners and Integrations
-
E-Verify
E-Verify is an integrated screening tool available as part of HigherMe’s Paperless Onboarding. What is E-...
-
Checkr
Availability: Only available as an addon to Onboarding. Note: Before you can activate Checkr, please contac...
-
7shifts
At HigherMe, we’re committed to helping owners and operators hire the best employees, all while saving time...
-
WOTC Overview
The Worker Opportunity Tax Credit (WOTC) is a federal grant program available to employers for hiring indiv...
Frequently Asked Questions
-
How can I onboard a candidate who doesn't apply online?
We want to help you catch all potential applicants and our goal is to streamline the process from initial ...
-
Naughty List: Known Software that can interfere with HigherMe
We do everything we can to ensure that HigherMe works everywhere you are, however you need to access it. ...
-
I am getting a notification for every applicant! How do I turn this off?
You can easily update and change your notification settings by hovering over the profile circle at the top ...
-
How can I resend a candidate their Onboarding Link?
If a candidate doesn't receive their onboarding email, or if they lose the email with their onboarding info...
-
How can I get more applicants to my job listings?
HigherMe integrates with multiple of different job boards - including Indeed and Glassdoor - to get you the...
-
How do I change when and how often I receive email notifications?
You can change your email and SMS notification settings under the Settings menu. Too many email notificatio...