Getting started

  • Quick-start guide

    Whether you're just getting started with HigherMe or coming back from a hiring hiatus, you've come to the r...

    Irène
  • Signing up with HigherMe

    Interested in using HigherMe to find and hire top talent in your area? Contact our Sales team at sales@high...

    Irène
  • Contacting HigherMe

    Can't find what you're looking for in our Help Center? Contact us! Our team is available for full support M...

    Irène
  • Where are my jobs posted?

    When you post a job on HigherMe, we help spread that job far and wide to help you get top candidates from a...

    Irène

Your account

  • Roles and permissions

    HigherMe offers a default set of roles and suggested permissions that you can customize to fit your company...

    Irène
  • Updating manager access

    If you have admin-level permissions, you'll be able to add and edit managers and update their permissions f...

    Irène
  • Which notifications do employers receive?

    Here is an overview of common HigherMe emails, when you can expect to receive them, and how to turn optiona...

    Irène
  • Your billing information

    Log into our Billing portal to view your subscription plan, view or update the card on file, download previ...

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  • Pausing your account

    Hiring needs change! If you need to pause or cancel your subscription, we understand. Maybe you're fully st...

    Irène

Creating a job post

  • Hiring statuses

    Hiring status determines whether your job post is visible and where. Hiring status does not affect your sub...

    Irène
  • Writing a great job posting

    Large platforms like Indeed have job posting policies you should be aware of in order to stay compliant and...

    Irène
  • What is a job template?

    Want to edit a job posting? There are two ways to make edits: Edit the job posting on the template level: ...

    Irène
  • Adding or archiving a template

      What is a job template? Think of a job template as the blueprint for your job postings. Job templates all...

    Irène
  • Editing a job at a specific location

    Want to edit a job posting? There are two ways to make edits: Edit the job posting on the template level: ...

    Irène
  • Duplicating an existing template

    Want to use an existing template at another location or adapt it for a new role? You can easily duplicate a...

    Irène
See all 8 articles

Screening tools

  • Screening questions

    Screening questions are an optional but useful part of a job template. They allow you to get a sense of who...

    Irène
  • Pre-screening with FitScore

    FitScore is our customizable ranking system that uses proven data to highlight your top applicants. When a ...

    Irène
  • Auto-rejecting with knockout questions

    Have a hiring dealbreaker? Set up a knockout question to automatically weed out applications that don't mee...

    Irène
  • Video cover letters

    Want to add an extra splash of personality to your application process? Our video cover letter tool allows ...

    Irène

Managing applications

  • Application statuses

    Application statuses are the easiest way to track applicants through the hiring process. Quickly mark where...

    Irène
  • Your applications dashboard

    The Applications dashboard is your HigherMe home base. When you get a new application, this is where it wil...

    Irène
  • Archiving applications

    We introduced application archiving in 2023 as a way to help you manage your older applications and make yo...

    Irène
  • Requesting more info

    Did you get an application that seems interesting but you still have some unanswered questions? Maybe the a...

    Irène
  • Which emails do applicants receive?

    Have you ever wondered what applicants see when you invite them to interview, offer them a job, or reject t...

    Irène

Reaching new applicants

  • Text-to-Apply

    Speed up your recruiting process with Text-to-Apply! With a quick text or a QR scan, job seekers in your co...

    Irène
  • Boosting your jobs on HigherMe

    Do you have a role you're struggling to fill? Maybe you want to make sure your postings get seen by a wider...

    Irène
  • Boosting your own jobs on Indeed

    We’re excited to introduce Appcast, a new way to boost your jobs to Indeed and other job sites! You can rea...

    Irène
  • Finding your jobs on Indeed

    When you turn a job to "active" on HigherMe, that job will be automatically posted on Indeed within 24 hour...

    Irène
  • Sharing your company URL

    Want to share your HigherMe company page with potential applicants? Or post your company URL on social medi...

    Irène
  • Craigslist pricing

    Want to boost your job ad on Craigslist? We can help! Craigslist pricing varies by location. Find your loca...

    Irène
See all 7 articles

Scheduling interviews

  • Scheduling an interview

    You've found some great candidates and you're ready to interview them. Let's get into it! Add your availabi...

    Irène
  • Managing your interviews

    If you've already set up your availability and invited a candidate to interview, you might be wondering how...

    Irène
  • Limiting interview no-shows

    Interview absences are certainly frustrating, especially if you have cleared time out of your day to meet a...

    Irène

Onboarding new hires

  • Your onboarding dashboard

    The Onboarding dashboard is your hub for all new hires. Follow your new employees through their onboarding ...

    Irène
  • Setting up your onboarding documents

    Paperwork – it's part of any onboarding process. But with HigherMe's Paperless Onboarding feature, completi...

    Irène
  • Onboarding your first candidate

    So you've signed up for our paperless onboarding service. That's amazing! We made this guide to help you ge...

    Irène
  • Manually inviting a candidate to onboard

    Are you ready to hire a walk-in applicant but they didn't apply online? Maybe you're rehiring someone whose...

    Irène
  • Reviewing your new hire's onboarding

    After your new hire has completed their portion of the onboarding flow, you will receive an email that they...

    Irène
  • Troubleshooting onboarding

    Mistakes happen! That's okay. We're here to help with a couple tips and tricks to ensure that you and your ...

    Irène

Your hiring data

  • Reporting tools

    Want more information on how your job postings are performing? Maybe you need to double-check your EEOC com...

    Irène
  • Exporting tools

    Need to export your active employees into your payroll system? Maybe you want to audit manager logins or tr...

    Irène
  • Average Response Time

    Trying to optimize your hiring process? Take a look at your Average Response Time! Average Response Time is...

    Irène
  • Using tracking links for advanced analytics

    Want more info on where your candidates are coming from? Your sourcing report gives you an overview, but ma...

    Irène

Integrations

  • Integrating with E-Verify

    E-Verify is a web-based system that allows employers to confirm their employees' eligibility to work in the...

    Irène
  • Integrating with 7shifts

    At HigherMe, we’re committed to helping you hire the best employees, but we know that is just one piece of ...

    Irène
  • Integrating with Checkr

    HigherMe partners with Checkr, a modern background check platform, to make screening and onboarding new hir...

    Irène
  • Setting up the Chick-fil-A payroll integration

    NEW! As of November 2023, direct deposit is now included in Chick-fil-A payroll exports! No need to manuall...

    Irène
  • Troubleshooting the Chick-fil-A integration

    NEW! As of November 2023, direct deposit is now included in Chick-fil-A payroll exports! No need to manuall...

    Irène

Corporate partnerships

  • Guide to HigherMe Lite for Tim Hortons

    The ability to post your positions directly on the Tim Hortons career site is here! 🎉 As independent emplo...

    Shelby Burke
  • Guide to HigherMe Lite for A&W

    Welcome to HigherMe, the official provider of the A&W Careers page. 👋 Our all-in-one hiring software helps ...

    Irène
  • Guide to HigherMe Lite for Eggs Up Grill

    Welcome to HigherMe, the official provider of the Eggs Up Grill careers page. 👋 Our all-in-one hiring softw...

    Irène
  • Guide to HigherMe Lite for Kona Ice

    Welcome to HigherMe, the official provider of the Kona Ice careers page. 👋 Our all-in-one hiring software h...

    Irène

FAQ

  • Refer us to a friend!

    We're so happy you love HigherMe! That's why we've launched a new referral program: share us with your frie...

    Irène
  • How do I get more applicants?

    Hiring in today's climate is tricky! We're here to help suggest ways to attract more qualified candidates a...

    Irène
  • HigherMe troubleshooting tips

    We do everything we can to ensure that HigherMe works wherever you are, whenever you need it. Of course, t...

    Irène
  • Troubleshooting Indeed visibility

    For new clients: Indeed has policies against job postings that might be fraudulent or duplicates. This can ...

    Irène
  • Troubleshooting location issues

    Why do my jobs look farther away than they are? Your phone or computer settings might distort how far away ...

    Irène
  • Work Opportunity Tax Credits (WOTC)

    The Worker Opportunity Tax Credit (WOTC) is a federal grant program available to employers for hiring indiv...

    Irène
See all 7 articles