Applicant Help

Getting Started

• Video Recording Issues - How to submit your Video Cover Letter
• What is HigherMe?
• Creating an Account
• Updating Your Profile
• How do I apply for a job?
• Add Profile Photo

Managing Your Applications

• Will I receive a notification if the employer has reviewed my application?
• Managing Applications - Statuses
• Can I add a resume instead of filling out the sections? Do I need a resume to apply?
• job pay hours requirements

Landing the Job

• Why was my application rejected?
• I received an email about an interview - how do I pick a time and date?

Changes To Your Account

• How do I delete my account?
• How can I change/update my phone number?
• How do I change my email address?
• How do I reset my password?
• Email Address Update
• How can I change/update my name on my profile?

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Frequently Asked Questions

• I have an interview but I need to reschedule. How can I change it?
• Can I re-apply to a job?
• I applied for a job where I had to do an assessment after, but I didn't get the code at the end. What should I do?
• Does HigherMe provide any resources to help me land a job?
• My status hasn't changed - how can I follow up with the manager?
• Is HigherMe an employment agency?

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