Applicant Help
Your account
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Creating your account
First steps: All we need from you to start your first app is your email address. Find a job you want to app...
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Updating your password
Forgot your HigherMe password? No worries! You can reset it directly from our login page. To reset your pas...
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Changing your email address
Great news! You can update your email address (as well as your phone number, experience, availability, and ...
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Deleting your account
If you're sure you want to delete your HigherMe account, we understand. To delete your account: Log in and...
Applying
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How do I apply for a job?
It's easy to apply for a job on HigherMe – you can even do it right from your phone! Check the HigherMe ...
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Setting your availability
Part of every job application is letting the employer know when you are available to work. You can set your...
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Recording a video cover letter
Many jobs on HigherMe will give you the option to submit a video cover letter with your application. Some e...
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Editing your application
As with any application, once you submit an application on HigherMe, it cannot be edited. If you made a mis...
Next steps
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When will I hear back?
If you submitted an application and haven't heard back yet, please be patient while the employer reviews yo...
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Application statuses
We aren't involved in hiring decisions, but we still strive to keep you informed! You will receive an email...
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Why was my application rejected?
Unfortunately, HigherMe doesn't have specific insight as to why your application was rejected. Many factors...
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Scheduling your interview
🎊 Congratulations! An employer would like to meet with you! Firstly, no need to reply to your interview inv...
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Rescheduling your interview
Congratulations on getting an interview! 🎉 Sometimes things come up. If you’re looking to reschedule, canc...
Before your first day
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Accessing your onboarding paperwork
Congrats on the new job! 🎉 If you've been hired through HigherMe, your new employer may send you an email w...
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Completing your onboarding paperwork
You've just heard you were hired and you've opened your onboarding paperwork. What next? Job details Once y...
FAQ
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What is HigherMe?
HigherMe is an Applicant Tracking System (ATS) that helps connect employers and job seekers! HigherMe is no...
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Where is my assessment code?
Don't worry! If you did a WOTC assessment and didn’t see the code (or didn’t get to write it down), just le...