Applicant Help
Getting Started
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What is HigherMe?
HigherMe is a platform to connect job seekers with great jobs! For those on the job hunt, HigherMe is compl...
Derek Williamson -
Creating an Account
HigherMe allows you to browse available jobs without an account, but when it comes time to apply for that p...
Derek Williamson -
Updating Your Profile
You can update your profile info, availability, preferences and video cover letter at any time. To view yo...
Derek Williamson -
How do I apply for jobs?
It's easy to apply for a job on HigherMe! You can even do it right from your phone. Find a job that you th...
Derek Williamson
Managing Your Applications
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How can I edit my application?
Unfortunately, HigherMe doesn't allow you to natively edit your job application. This is just like any job ...
Ilya -
Will I receive a notification if the employer has reviewed my application?
"When will I hear back?", "What is the status of my application?", and "Can I get an update on my applicati...
Derek Williamson -
Managing Applications - Statuses
Congratulations, you've applied for a job through HigherMe! Now what? We strive to ensure you always know w...
Derek Williamson -
Can I add a resume instead of filling out the sections? Do I need a resume to apply?
Here’s the great thing about HigherMe -- you don’t need a resume to apply to jobs. A detailed profile is ev...
Derek Williamson -
Job, Pay, Hours & Requirements
If you'd like to check the requirements on a job, be sure to read the description when applying. Some detai...
Heather Dolan
Landing the Job
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Video Recording Issues - How to submit your Video Cover Letter
Many of the Employers that post jobs on HigherMe give you the option (or require) you to submit a quick vid...
Diane Garcia -
Why was my application rejected?
If an employer has rejected your application, don't be discouraged! There are lots of factors that influenc...
Derek Williamson -
I received an email about an interview - how do I pick a time and date?
Congratulations - the employer would like to meet with you! No need have to reply to this email. Instead, H...
Derek Williamson
Changes To Your Account
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How do I delete my account?
If you no longer want your HigherMe account, please contact support. We can delete your account, but keep i...
Derek Williamson -
How can I change/update my phone number?
You can change or update your phone number in your main profile at any time! Click the profile circle in th...
Derek Williamson -
How do I reset my password?
Forgot your password or need to reset it? No problem. From the main HigherMe page, go to Sign In where you ...
Derek Williamson -
Email Address Update
To change your email address we just need to confirm the old (or incorrect) email address that you currentl...
Chris White -
How can I change/update my name on my profile?
Your full name is directly tied to your HigherMe account, which means it cannot easily be changed. If you e...
Derek Williamson
Frequently Asked Questions
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It won't let me submit my application
When you start an application but it won't let you go on to the next step, it means that you have probably ...
Ilya -
Contacting HigherMe (For Applicants)
As an Applicant, you must have an account on HigherMe in order to send us a support request. Here are the s...
Ilya -
Have a feature request? (For Applicants)
We're recently launched our new applicant feature request board. You can vote on popular suggestions we've ...
Ilya -
Where can I find my onboarding?
When you're hired through HigherMe, your new employer should send you an email with a link that you will ne...
Heather Dolan -
I have an interview but I need to reschedule. How can I change it?
You can reschedule your interview in the email you received to schedule your interview. You can use the sch...
Derek Williamson -
Can I re-apply to a job?
Depending on the company, applicants can reapply once every 6 months to positions that are still open. Addi...
Derek Williamson