Applicant Help
Getting Started
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What is HigherMe?
HigherMe is a platform to connect job seekers with great jobs! For those on the job hunt, HigherMe is compl...
Derek Williamson -
Creating an Account
HigherMe allows you to browse available jobs without an account, but when it comes time to apply for that p...
Derek Williamson -
Updating Your Profile
You can update your profile info, availability, preferences and video cover letter at any time. To view yo...
Derek Williamson -
How do I apply for jobs?
It's easy to apply for a job on HigherMe! You can even do it right from your phone. Find a job that you th...
Derek Williamson
Managing Your Applications
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How can I edit my application?
Unfortunately, HigherMe doesn't allow you to natively edit your job application. This is just like any job ...
Ilya -
Will I receive a notification if the employer has reviewed my application?
"When will I hear back?", "What is the status of my application?", and "Can I get an update on my applicati...
Derek Williamson -
Managing Applications - Statuses
Congratulations, you've applied for a job through HigherMe! Now what? We strive to ensure you always know w...
Derek Williamson -
Can I add a resume instead of filling out the sections? Do I need a resume to apply?
Here’s the great thing about HigherMe -- you don’t need a resume to apply to jobs. A detailed profile is ev...
Derek Williamson -
Job, Pay, Hours & Requirements
If you'd like to check the requirements on a job, be sure to read the description when applying. Some detai...
Heather Dolan
Landing the Job
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The link to access my onboarding paperwork doesn't work. What should I do?
Simply log into your HigherMe account from a computer to access your onboarding paperwork! 😎 From your prof...
Shelby Burke -
Video Recording Issues - How to submit your Video Cover Letter
Many of the Employers that post jobs on HigherMe give you the option (or require) you to submit a quick vid...
Diane Garcia -
Why was my application rejected?
If an employer has rejected your application, don't be discouraged! There are lots of factors that influenc...
Derek Williamson -
I received an email about an interview - how do I pick a time and date?
Congratulations - the employer would like to meet with you! No need have to reply to this email. Instead, H...
Derek Williamson
Getting Hired
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How do I enter my direct deposit information
Question I'm being hired by an employer and they are asking me to enter my direct deposit information. How ...
Ilya
Changes To Your Account
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How do I delete my account?
If you no longer want your HigherMe account, please contact support. We can delete your account, but keep i...
Derek Williamson -
How can I change/update my phone number?
You can change or update your phone number in your main profile at any time! Click the profile circle in th...
Derek Williamson -
How do I reset my password?
Forgot your password or need to reset it? No problem. From the main HigherMe page, go to Sign In where you ...
Derek Williamson -
Email Address Update
To change your email address we just need to confirm the old (or incorrect) email address that you currentl...
Chris White -
How can I change/update my name on my profile?
You can change your name by navigating to your profile, and making the edits from there. After that, jus...
Derek Williamson
Frequently Asked Questions
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It won't let me submit my application
When you start an application but it won't let you go on to the next step, it means that you have probably ...
Ilya -
Contacting HigherMe (For Applicants)
As an Applicant, you must have an account on HigherMe in order to send us a support request. Here are the s...
Ilya -
Have a feature request? (For Applicants)
We're recently launched our new applicant feature request board. You can vote on popular suggestions we've ...
Ilya -
Where can I find my onboarding?
When you're hired through HigherMe, your new employer should send you an email with a link that you will ne...
Heather Dolan -
I need to update my password
Did you just get an email from an employer that you were super stoked about, only to realize that you forgo...
Heather Dolan -
I have an interview but I need to reschedule. How can I change it?
You can reschedule your interview in the email you received to schedule your interview. You can use the sch...
Derek Williamson