Applicant Help
Getting Started
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Creating an Account
HigherMe allows you to browse available jobs without an account, but when it comes time to apply for that p...
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Updating Your HigherMe Profile 🤓
Update your contact info, experience & education, skills, availability, and preferences at any time! 1. T...
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How do I apply for jobs on HigherMe?🧑💻
It's easy to apply for a job on HigherMe! You can even do it right from your phone! Check our Job Board to...
Irène
Managing Your Applications
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How can I edit my application? 🧐
Unfortunately, once you submit your application, it cannot be edited. As with any application! If you made ...
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Will I receive a notification if the employer has reviewed my application?
Bottom line: no. If the employer simply reviews your application, you are not notified. If the employer in...
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What does the status of my application mean?
We strive to ensure you always know where you stand with the employer and while we can't control everything...
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Job, Pay, Hours & Requirements ✅
Employers often list the description, pay, benefits, hours, and requirements of a job in their ads. If you ...
Irène
Landing the Job
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Video Recording Issues - How to submit your Video Cover Letter
Many of the Employers that post jobs on HigherMe give you the option (or require) you to submit a quick vid...
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Why was my application rejected?
Unfortunately, HigherMe doesn't have insight as to why your application was rejected. There are a lot of fa...
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I received an email about an interview - how do I pick a time and date?
🎊 Congratulations! 🎊 The employer would like to meet with you! Firstly, no need to reply to this email. Hig...
Irène
Getting Hired
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The link to access my onboarding paperwork doesn't work. What should I do?
Simply log into your HigherMe account from a computer to access your onboarding paperwork! 😎 From your prof...
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Onboarding: How do I enter my direct deposit information?
Congrats! You've been hired! 🎉 Now it's time to complete your onboarding and enter in your direct deposit ...
Irène
Changes to Your Account
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I need to update my password 🤫 How do I reset it?
Did you just get an email from an employer that you were super stoked about, only to realize that you forgo...
Irène
Frequently Asked Questions
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Why can't I submit my application? 🧐
When you start an application and it won't let you go on to the next step, it means you likely missed a req...
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HigherMe Applicant Support
Questions? Need Help? ❓🙋 Below are steps for getting in touch with HigherMe Support: NOTE: You must have a...
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Where can I find my onboarding?
When you're hired through HigherMe, your new employer will send you an email with a link to access your onb...
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I would like to schedule an interview, please! 🤞
🖐 Keep in mind, that we are not the employer for the job you're applying to. While we don't have any oversi...
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I need to change my email address 💻
It's important to make sure your contact info is correct so that employers are able to contact you quickly!...
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How do I delete my account?
To delete your account: Log in and go to SETTINGS under your PROFILE Click DELETE ACCOUNT Type in your ...
Shelby Burke