Can't see your jobs on Indeed? 😧

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by Shelby Burke
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You may need to contact Indeed to set HigherMe as your preferred primary source of job postings and to verify your employer account.
 
Why do I need to do this:
  • Indeed has been experiencing a high volume of fraudulent job postings and if they are unable to automatically detect that you’re a legitimate business, in need of hiring, they will need to verify your business by speaking to you, the employer, directly before publishing your jobs (they will not speak to us about your jobs without you)
  • Indeed only allows employers to post from one “source”.  If Indeed is receiving jobs for one business from multiple sources, they will block the other jobs. Letting Indeed know that we are your preferred primary source will ensure they give the jobs you’re posting through HigherMe top visibility
Who needs to do this:
  • Employers who have been previously posting jobs to Indeed outside HigherMe (e.g. another ATS, directly on Indeed, etc.)
  • Employers whose jobs have been “active” for more than 24 hours and have not received applicants from Indeed yet
  • Employers whose jobs have been “active” for more than 24 hours and can’t find their jobs on Indeed

*These may indicate that Indeed needs to verify you as an employer

How do I contact Indeed:
  • Indeed Representative: If you have an Indeed representative that you currently work with, notify them (sample script below)

Hi!

I am [insert name here] from [insert company here]. I have been previously posting jobs via [insert method here]. I am a new client of HigherMe, they are an ATS, and my company has been added to their Indeed feed. I would like to set HigherMe as my preferred primary source for job postings.

Thank you,

[your name]

    •  
  • General Support: You can call Indeed’s general support line: 1-800-462-5842 (use the sample script below)

Hi!I am [insert name here] from [insert company here]. I have been previously posting jobs via [insert method here]. I am a new client of HigherMe, they are an ATS, and my company has been added to their Indeed feed. It has been past the advised number of days that it takes for my jobs to appear on Indeed when first being added. I would like to request a ticket submitted to Indeed’s Trust and Safety for review of the visibility of my jobs. Thank you,
[your name]

  • Email: We can also help you! Email us at friends@higherme.com and we can initiate the call to Indeed and conference you in