Why are some of the details on the application missing or inaccurate?

by Shelby Burke

Have you ever wondered why some details like distance and resume are incorrect when viewing a candidate's application?

When applicants apply on a job board like Indeed, their information is transferred into our system. Because some job boards don't require applicants to provide full application details, such as job history or their address, our system attempts to fill in the blanks.

Here are some situations that you can run into:

  • The applicant applied from too far away: if you notice that the candidate's distance is an absurd number, such as 1000 miles, it's likely that they didn't provide an exact address on their application. Make sure to double-check that their address is filled out on the application. In most cases, you'll see a partial address like "Boston, MA" which would explain why the system thinks that the applicant is far away.
  • The applicant's job experience start and end dates are the same: this happens when an applicant provides their experience on a job board like Indeed but doesn't provide a start/end date. Our system takes the current date and sets that as the start and end date to make sure there are no errors when viewing the application.



Other missing details

If there are other missing details, it's likely that the candidate didn't provide them when filling out the application on a job board. Just remember to ask them during the interview!