How does the "Request More Info" button work?

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by Ilya
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Question

What happens when I click the Request More Info button on a candidate's application?

 

Answer

When you click on a candidate's application to view the details, you will see a Request More Info button

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When you click on it, you will be prompted to choose one or more options

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If you need the applicant to provide a cover letter that is missing on their application, or provide more availability, you can use this dialog to request this information.

Once you click on the button, it will bring back the candidate's application to an In Progress stage. This means that the application will disappear from your view and you will no longer be able to access it. Once the candidate resubmits their application, it will appear in your Applications tab once again.

 

Here is a snippet of the email that the candidate receives

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