Questions? Need Help? ❓🙋
Below are steps for getting in touch with HigherMe Support:
- NOTE: You must have a HigherMe account to receive support
1. Log in to your account. This can be done from the login page.
If you don't remember your password, click FORGOT MY PASSWORD. This will bring you to the Reset Password page where you can email yourself instructions.
2. Once you have logged in, click the BLUE QUESTION MARK on the bottom right-hand corner of the page.
3. After clicking the question mark, you will be offered a few suggested articles to help solve your issue.
If none of the offered suggestions solve your issue, type in a question. If you still need help and support, click on the Get in touch button at the bottom of the chat to Leave Us A Message.
4. Fill in all required fields.
Note: we auto-fill the name and email address. If the email address that was entered is not attached to a HigherMe account, we may not be able to solve your issue.
After sending in your request, you will receive an email confirmation. Our team will try to get back to you as soon as possible!
Best of luck! 🍀