Updating manager access

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by Irène
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If you have admin-level permissions, you'll be able to add and edit managers and update their permissions from your Users page.

Adding a new user:

  1. On your Users page, click on the pink +Add New User button
  2. Fill in their name, email address, and role. Click Next.
  3. On the next screen, select which locations you want this new manager to have access to.

Once you have completed these steps, the new manager will receive an email inviting them to set up a HigherMe password and log in for the first time.

Removing a user's access:

  1. On your Users page, click on the three dots next to the user whose access you want to delete.
  2. From the menu that pops up, click Delete.
  3. A message will pop up asking you to confirm that you would like to remove that manager's access.

Updating a user's access:

  1. On your Users page, click on the three dots next to the user whose access you want to update.
  2. From the menu that pops up, click Edit.
  3. A box will pop up with the manager's current information (name, email address, and role). Edit any of this information as necessary and click Next.
  4. On the next screen, you will see which locations the manager currently has access to. Edit as necessary and remember to save!
If you have admin permissions, you can also use the Users page to export a list of all users with access to your locations, filter managers by location, and send a manager a password reset email if you need to.